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Yes,mistakes do happen and so does forgiveness, but there is an essentialstep in between that you are missing. It is not up to you tosay that they should not make a big deal out of it.
Therewere noconsequences for you, so it is easy for you to say it. And if you try to follow the maximof a good offense is the best defense, you will only succeed inoffending people further than you already have. Taking thestancethat others are to blame because they should not be upset about yourmistake indicates a moral compass seriously out of alignment.
I have no doubt that if the person would have onlyexpressedregret for bumping into the man, he would have been forgiven Itis the contempt implied by the neglect to do so that is more upsettingthan the unintentional bump.
Unilaterally declaring yourmistake inconsequential does not make it so. On the other hand, apologizing for the effectof your mistake can virtually erase it. Yourapology showsthat their feelings are important to you.
Acknowledgethe truth that you were irresponsible and negligent. Thentellthe people you let down that you are very sorry for it and wish to makeit up to them in the future.
Apologize for making a mistake other people pay the price. Apologize for the anxietyyourgrandmother experienced while waiting and waiting with no one around toreassure her.
Apologize to your aunt and uncle for lettingthemdown when they were counting on you for taking care of this those words, so long as they are sincere, can work magic and make thebad feelings disappear.
Wise people make use of thismagic in their family life and in business relationships. You will notice it in any company that trains its people in top notchcustomer service. Would you keep giving your business to acompany that overcharges you or makes other mistakes that you have tospend time rectifying and then fails to apologize.
Likely, you would start shopping around for an alternative that either is morecompetent or more courteous, preferably both likewise, if you want to keep on good terms with family members, it is essential toconvey that you do not take their feelings for granted and do feelsorry when your mistakes cause them grief.
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